Shipping Policy

Last Updated: August 5, 2026

This Shipping Policy explains how we process, package, and ship your Sex9ine order.

1. Discreet Packaging

Your privacy matters to us. Every order ships in plain, unmarked packaging with no logos, product names, or descriptions visible on the outside. The return address and package contents will not reveal that you ordered from Sex9ine.

2. Processing Time

Orders are typically processed and prepared for shipment within 1–3 business days of purchase (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

3. Shipping Rates & Free Shipping

Shipping costs are calculated at checkout based on your location and order size. Orders over $50 qualify for free standard shipping within the United States.

4. Domestic Shipping (United States)

Standard domestic orders typically arrive within 3–7 business days after processing, depending on your location. Expedited shipping options may be available at checkout for an additional fee.

5. International Shipping

We ship worldwide. International delivery times vary by destination and typically range from 7–21 business days after processing, depending on your country and local customs processing.

Customs, duties, and import taxes are the responsibility of the customer and are not included in the item price or shipping cost. These fees are determined by your country's customs office; we have no control over them and cannot predict their amount. Please check with your local customs office for more information before placing an international order.

6. Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update after your order ships.

7. Lost, Stolen, or Delayed Packages

Sex9ine is not responsible for packages lost, stolen, or delayed once marked as delivered by the carrier. If your tracking shows delivered but you have not received your package, please contact your local post office or carrier first, then reach out to us at support@sex9ine.com and we will do our best to assist you.

For packages that are delayed in transit (not yet marked delivered), contact us and we will help track down your order with the carrier.

8. Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at support@sex9ine.com as soon as possible — we can update the address only if the order has not yet shipped.

9. Age Verification

All orders require confirmation that the purchaser is 18 years of age or older. By placing an order, you confirm that you meet this requirement.

10. Changes to This Policy

We may update this Shipping Policy from time to time. Changes will be reflected by an updated "Last Updated" date above.

11. Contact Us

Questions about your shipment? Reach out to us at:

Email: support@sex9ine.com
Phone: (855) 6-SEX-9-INE