Privacy policy

Privacy Policy — Sex9ine
Last Updated: August 5, 2026

This Privacy Policy describes how ZAMNA ENTERPRISES LLC, doing business as Sex9ine ("Sex9ine," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from sex9ine.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
Information You Provide to Us
Account & Order Information: name, email address, phone number, billing and shipping address, payment information (processed by our payment provider — we do not store full card numbers)
Age Verification: confirmation that you are 18 years of age or older
Marketing Sign-up: email address and/or phone number if you subscribe to our newsletter or SMS list
Customer Support: any information you provide when contacting us (email, form submissions, chat)
Wholesale & Influencer Applications: business name, address, social media handles, and other information submitted through our application forms
Information Collected Automatically
Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages
Cookies & Tracking Technologies: see Section 4 below

Information from Third Parties
Payment confirmation from our payment processor
Shipping and delivery status from our shipping carriers
Age/identity verification results from our age verification provider (if applicable)

2. How We Use Your Information
We use the information we collect to:

Process and fulfill your orders, including payment, shipping, and customer service
Verify that you meet the minimum age requirement (18+) to purchase our products
Communicate with you about your order, account, or customer service requests
Send you marketing communications via email and/or SMS, only if you have opted in
Improve our Site, products, and customer experience
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations (tax, accounting, regulatory)

3. SMS & Email Marketing
If you provide your phone number and opt in to SMS marketing, you agree to receive recurring automated promotional and personalized marketing text messages from Sex9ine. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP. For help, reply HELP or contact us at support@sex9ine.com.

If you subscribe to our email list, you may unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us directly.

4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:

Keep you logged in and remember your cart
Understand how visitors use our Site (analytics)
Deliver relevant advertising and measure ad performance
Third-party tools that may set cookies on our Site include:

Shopify (our e-commerce platform)
Klaviyo (our email and SMS marketing platform)
You can disable cookies through your browser settings, though this may affect Site functionality.

5. How We Share Your Information
We do not sell your personal information. We share information only with:

Service providers who help us operate our business (payment processors, shipping carriers, email/SMS marketing platforms, age verification providers, IT/hosting providers)
Shopify, which powers our online store and processes data on our behalf
Legal authorities, when required by law, subpoena, or to protect our rights, property, or safety
Business transfers, if we are involved in a merger, acquisition, or sale of assets

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, and accounting requirements, resolve disputes, and enforce our agreements.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy
Our Site and products are intended only for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from someone under 18, we will delete it promptly. If you believe a minor has provided us with information, contact us at support@sex9ine.com.

9. Your Privacy Rights
Depending on where you live, you may have the right to:

Access the personal information we hold about you
Correct inaccurate personal information
Request deletion of your personal information
Opt out of marketing communications at any time
Opt out of the sale or sharing of personal information (we do not sell personal information)
To exercise any of these rights, contact us at support@sex9ine.com.

California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, request deletion, and opt out of the sale/sharing of personal information (we do not sell personal information). You will not be discriminated against for exercising these rights.

International Users (GDPR & Other Regions)
We ship worldwide and welcome customers from outside the United States. If you are located in the European Economic Area, United Kingdom, or another jurisdiction with its own data protection laws, you have rights under those laws, including the right to access, rectify, erase, restrict, or port your personal data, and the right to object to processing. By using the Site and providing your information, you understand that your data will be transferred to and processed in the United States, which may have different data protection laws than your country of residence. We take steps to ensure your information receives an adequate level of protection wherever it is processed.

10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

ZAMNA ENTERPRISES LLC (dba Sex9ine) 18117 Biscayne Blvd, Suite 2101, Miami, FL 33160, USA Email: support@sex9ine.com Phone: (855) 6-SEX-9-INE